Business

Consumer Reports ranks ‘Naughty & Nice’ businesses of 2012

Just in time for the holiday season, Consumer Reports is out with its own analysis of company products, politics and practices identifying the year’s best and worst on its third annual Naughty & Nice list. The findings are based on contributions from Consumer Reports staff members and comments submitted by Facebook fans.

Naughty companies guilty were hit for hidden fees and fine print, while the nicest were praised for superb customer service.

Companies on this year’s Naughty List include BMW, CompUSA, Delta Airlines, Forever 21, Spirit Airlines and Time Warner Cable. Being named to this year’s nice list were Drury Hotels, Home Depot, PNC Bank, OXO and Honda, among others.

To see Consumer Reports’ complete 2012 Naughty & Nice List and how each business was judged, click here.

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Comments (1)

  • bjbo
    Posted on November 24, 2012 at 7:18pm

    I own several businesses. I am a Christian and we say Merry Christmas in my businesses. Also, we have many customers who are not Christian…some of my best friends are Jewish and my employees and I are aware of this. To them we say Happy Hannakah (not sure of the spelling). We have several customers from other countries which we know are neither Christian or Jewish…to them we say Happy Holidays. I say Merry Christmas to the various salespeople in the stores I frequent. I’m in a fairly conservative state though the town in which I live is liberal leaning. To those that don’t like me telling my customers Merry Christmas, Happy Hannakah, or whatever, to them I say: I DON’T NEED YOUR BUSINESS. Not many liberals frequent my businesses anyhow.

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