UPDATE: See the response from American Airlines, below.
Over the Labor Day weekend, Glenn Beck traveled with his wife and children to New York City. What he likely thought would be a relaxing trip ended up offering him and his family a few, not-so-pleasant surprises.
Among them, Beck highlighted the horrific treatment he received at local restaurants and a troubling interaction he had with an American Airlines employee — an individual whom the radio host said treated him as though he were “subhuman.”
The incidents, he said, reminded him why he had left New York City. The examples, which were purportedly based upon Beck’s views on social and political issues, were disturbing. While at a barbecue restaurant, he said, “The look that I was given by those in charge at this restaurant was, ‘how dare you even come in here.’” But, the negative treatment he encountered didn’t end there.
“The next morning we had breakfast in the heart of the land of diversity,” Beck recalled. “I was openly mocked by the patrons, and my wife was begging to leave as she heard the wait staff and management gasp in horror that they actually had to serve me. Lunch was no different.”
Beck said that New York, though he believes it is “one of the greatest cities in America,” has become “a very vile and hateful place, if you happen to have a different opinion.” But, his problems didn’t end on the ground. During an American Airlines flight, the popular host encountered similar hostility.
“I want to personally thank American Airlines for bringing to my attention that they don’t mean ‘American Airlines — they mean ‘liberal American Airlines’ apparently,” Beck said, while discussing the incident.
Beck went on to provide his detailed exchange with a flight attendant who seemingly went out of his way to treat him with malice. While this man was purportedly kind to others on the flight, he barked “breakfast” at Beck and slammed a soda down on his tray (and those are only two examples).
“Never once did he look me in the eye. Never once did he offer a kind or even a neutral word to me,” Beck said. “I had service unlike I have never had ever before in my life, and I have had rude service before. I lived in New York City.”
Beck maintained that he had never experienced service that was “specifically designed to make me feel subhuman.” The host described how the attendant loudly told other passengers his life story — about how he was a former Israeli soldier and that he truly values the very liberal cities that exist in America. Clearly, these were details that were spouted as digs aimed at Beck.
Later, the host described how the man reacted when Beck thanked him for treating his children well, despite the flight attendant’s subpar treatment of Beck:
“While he treated me as a subhuman, he treated my children nicely. So as I was deplaning, as he was standing next to the pilot, I said to him, ‘I want to sincerely thank you for not treating my children the way you treated me.’ His response? ‘It was my pleasure. You deserved it.’ The pilot didn’t say anything, nor did the other passengers, but they probably didn’t know what was going on.”
Watch the video, below, to hear the entire story:
UPDATE: According to The Dallas Observer, American Airlines has responded to the incident. Spokesperson Matt Miller wrote the following message to the outlet:
“We are sorry for the experience Mr. Beck had on a recent flight. The comfort and satisfaction of our customers are very important priorities to us and we take these matters seriously. We have reached out to Mr. Beck’s office and are actively looking into the situation.”