US

Study: Public Trust in Gov’t, Business & Media Leaders Falls

FRANKFURT, Germany (TheBlaze/AP) — Public trust in business, government and media leaders has fallen in the wake of financial and political scandals, according to a new global survey. The results, which may not surprise many who have been skeptical of these arenas for quite some time, shed light on the impact that events and movements can have on the perceptions surrounding these institutions.

Heads of financial institutions did particularly poorly, mainly in richer countries that have suffered financial crises and fined banks for, among other things, manipulating markets and facilitating money-laundering.

The 2013 edition of the annual Edelman Trust Barometer found “a very significant crisis of leadership,” said Richard Edelman, president and CEO of Chicago-based public relations firm Edelman. “Leaders are just not seen as leading.”

A big problem is that people think their leaders “just can’t get around to telling them the truth,” he said.

As a result, people are increasingly looking to other sources of information for the straight story about what’s going on, such as academic experts or even their peers through social media and the Internet.

Edelman said one of the glaring results of the annual survey, released ahead of the World Economic Forum in Davos, Switzerland, was that while 50 percent respondents trusted business in general to do what is right, only 18 percent trusted business leaders to tell the truth — a 32-percentage point gap between the institution itself and the people in charge. Government didn’t look much better, with 41 percent trusting government to do what’s right.

Edelman Trust Barometer Finds Public Trust in Govt, Business & Media Leaders Falls

Office workers walk in the business district of Madrid, Tuesday Jan. 15, 2013.(AP Photo/Paul White)

The overall share of people expressing trust in basic institutions rose in the survey from the 2012 edition, to 57 percent from 51 percent, as trust bounced back from the hit it took from the European debt crisis and disputes between President Barack Obama and Republicans in Congress over the U.S. debt limit, which caused the U.S. to losing its top credit rating. Yet while institutions were recovering some lost trust, the view of the leaders of those institutions remained sour.

Edelman suggested that the result may have been influenced by prominent corporate political and financial scandals — the investigation into alleged rigging by big banks of the London Interbank Offered Rate, an important interest rate benchmark, insider trading cases in the United States and Britain, and the scandal surrounding Chinese politician Bo Xilai, who faces trial on corruption charges.

Leaders’ truthfulness score in the survey was “pretty pathetic,” Edelman told the Associated Press in an interview.

The survey measured rising levels of trust for non-government organizations. “The trust is now being placed in an expert, such as an academic, or in a peer — someone, your friends on Facebook, or whoever,” he said. “The crisis of leadership is leading to people having a very different view of who they may listen to.”

The online survey queried 31,000 people in 26 countries, and broke down results between the general population and a smaller sample of university-educated, higher income people dubbed members of the “informed public.” It was conducted Nov. 10-15, so it preceded the many December news stories about whether Obama and Congress would agree on a budget deal to avoid the so-called `fiscal cliff’ of automatic tax increases and spending cuts on New Year’s day. As it turned out, the two sides agreed on some issues and postponed others for two months.

Among the informed public group, 69 percent viewed an academic or expert as a credible spokesperson, while 61 percent looked to “a person like yourself.” CEOs lagged at 43 percent among this group.

The most trusted business sector was technology, with a 77 percent credibility rate, while banks and financial services trailed with 50 percent — just behind the news media, which polled 53 percent.

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Comments (10)

  • RIGS
    Posted on January 21, 2013 at 10:14am

    These poll findings are not anything new. Only a moron would believe different……………..

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    RIGS  
  • objectivetruth
    Posted on January 21, 2013 at 9:34am

    Really just really.Seems to me most of us have had very little trust in them at any time.Its called eternal vigilence for a reason folks.Scepticism is what maintains our freedom.Its what calls us on to seek the real answers.They are what is needed to stem the tide of madness masquerading as reason.

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    objectivetruth  
  • AUsername
    Posted on January 21, 2013 at 9:34am

    I know who owns and controls the media mostly therefore i know its not credible and has an evil agenda behind it by evil people.

    Report this comment

    AUsername  
  • Extremerightwing
    Posted on January 21, 2013 at 8:49am

    Ive said it for years, now here in America, psychiatrists will have more power than we should allow.
    Academia, is communisms way of infiltration. Unquestioned

    Report this comment

    Extremerightwing  
  • woodyee
    Posted on January 21, 2013 at 8:43am

    and broke down results between the general population and a smaller sample of “”"university-educated, higher income people dubbed members of the “informed public.—".

    Educated idiots. Case in point – Piers Morgan, Andrea Mitchell, Michael Moore…oh…gotta puke…

    Report this comment

    woodyee  
  • DougHuffman
    Posted on January 21, 2013 at 7:30am

    Trust and verify has failed.

    Believe nothing that one reads or hears without verifying it unless it fits ones preexisting worldview.

    On the general topic of economy/finance, Antifragile: Things That Gain From Disorder by Nassim Nicholas Taleb

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    DougHuffman  
  • Snowleopard {gallery of cat folks}
    Posted on January 21, 2013 at 7:30am

    Interesting, the global survey shows people trust the academic or experts more than anyone else. It looks more to me as if the Socialists are spreading their madness more and more, readying the world for a massive set of upheaval’s.

    The storm is here people, now its only a matter of who survives its fury and what arises from the wreckage.

    Report this comment

    Snowleopard {gallery of cat folks}  
    • Taurnil
      Posted on January 21, 2013 at 7:34am

      IMO its the “experts” and academia causing the most problems.

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      Taurnil  
    • DougHuffman
      Posted on January 21, 2013 at 8:14am

      Taleb on academics, often trying to teach birds to fly.

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      DougHuffman  
    • AbrahamsSheepdog
      Posted on January 21, 2013 at 8:17am

      All you guys are spot on. It’s same old serpents poisoning the tree of knowledge. Even AI seems twisted and makes us more mutationed. Jesus wept.

      Report this comment

      AbrahamsSheepdog  

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