An Ohio woman was recently told by a tanning salon that she couldn’t use their beds because of her weight — but only after she had purchased a month-long tanning package.
Kelly McGrevey last Monday purchased a tanning package at Aloha Tanning in Norton, Ohio, but when she returned on Tuesday, she was told couldn’t use it, WPTV reported.
“He said, ‘Sorry, but I’m not going to let you tan today because we’ve just implemented a new policy where anyone over 230 pounds can’t go in one of our beds,’” McGrevey told the NBC affiliate. “I was just so shocked and embarrassed and humiliated.”
McGrevey was first informed that she was too heavy for certain beds after she tried to use one of the “laydown beds” after the vertical booth broke down. Her next move was to ask for a refund on the $70 package she had just purchased. However, a store employee told her they don’t offer refunds, according to WKYC.
The Ohio woman said she considered this “discrimination.”
“I said, ‘You’re not going to give me a refund, I paid for a service that I’m not getting,’ and he said ‘no, you can’t have a refund.’”
Both McGrevey and the WKYC asked the store to see the policy regarding the weight limit. A store employee identified as Nicole told WKYC that it isn’t written down but discussed verbally with the clients. Why? Because they also have a policy banning posted signs.
“We do have a lot of bigger people that came in here and they know that they can’t go into the laydown beds because they are so, you know, they are bigger,” the station reported Nicole saying.
The store manager, identified as Gus by Nicole, was contacted by WKYC and said he suggested McGrevey cancel the charge on her credit card as they would not issue a refund. McGrevey filed a police report against the store owner.
McGrevey said she just wants her money back and wants to alert other heavier customers about the salon’s policy.
WKYC contacted other tanning salons in the area, most of which did not have restrictions for heavier customers.
Watch the report:
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