Senior White House officials said this week that approximately 126,000 Americans who thought they successfully navigated healthcare.gov and signed up for health insurance plans may not actually be enrolled in Obamacare, ABC News reported.
“I feel like this: My application was taken … by a bureaucrat, it was put on a conveyor belt and it’s still going around, and it’s never going to leave the building,” Bob Shlora of Alpharetta, Ga., who has been trying for weeks to enroll in a plan, told ABC.
“I’ve lost hope. If it happens, great,” he said, adding that his insurer said it had no official record of him enrolling in Obamacare.
Administration officials admitted that those who have managed to make it through the frustrating enrollment process may not actually be signed up for the plans they chose with their insurers — even though the Obamacare website says differently.
Further, the problem may involve all enrollments, including those who have been trying to sign up since the health care website first launched Oct. 1.
The problem can be traced back to faulty “834 forms,” sent nightly to inform insurers of new signups, which have been a mess for the Obama administration since the site’s October launching.
IT experts say that while the so-called “front-end” of the Obamacare website has improved, the “backend” glitches are still a major problem.
“Until the enrollment process is working from end-to-end, many consumers will not be able to enroll in coverage,” said Karen Ignani, president and CEO of America’s Health Insurance Plans. “In addition to fixing the technical problems with healthcare.gov, the significant ‘backend’ issues must also be resolved to ensure that coverage can begin on Jan. 1, 2014.”
“The White House announced that they have met their goal,” Shlora said of the pricey and error-plagued website. “They are taking applications but they aren’t going anywhere. What kind of goal is that?”
The White House’s revelation that 126,000 consumers may not actually be enrolled in the massive health care law would seem to contradict President Barack Obama statement Tuesday that the Affordable Care Act is “working and will work in the future.”
(H/T: Washington Free Beacon)
Follow Becket Adams (@BecketAdams) on Twitter