Pop singer Katy Perry appeared to suffer a lip-sync gaffe over the weekend at NRJ Music Awards in Cannes, France, but a statement later released by the show is suggesting otherwise.

In the broadcast performance, Perry’s mouth didn’t match exactly the audio being played of her latest hit “Roar.” The issue became so apparent that the award show host stepped in and gave Perry the opportunity to start again.

katy perry

Image source: LiveLeak

“I’m sorry to stop all your energy — I prefer you to be the best,” the man interrupting Perry’s performance said, according to The Wrap, translated from French.

But it didn’t necessarily get better from there.

While Perry was on cue this second time around, it was clear it was her own live voice.

“The tone of her voice is not what we are used to. When the lyrics started, she could not get back in sync either with the words, or the notes, let alone the tune,” the user, who posted footage on LiveLeak and described it as “cringeworthy,” wrote.

Take a look at the performance — and compare the first 30 seconds to what happens at the 1:15 mark:

The Wrap reported that the NRJ Music Awards took the blame for whatever malfunction occurred in Perry’s performance.

“Katy Perry sang live during the NRJ Music Awards in Cannes on Saturday night, but unfortunately a bad soundtrack was accidentally launched, taking over the live performance of Katy at the beginning of the delivery tube of the ‘Roar,’” it said in a statement, translated from French by The Wrap. “TF1 and NRJ present their apologies to Katy Perry … for this technical problem beyond our control.”

Not everyone is buying it.

“Sure,” Gawker wrote in response to the award show’s statement.

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