A military veteran who lost both of his legs in Afghanistan says he was reduced to tears when a Texas Six Flags refused to allow him to accompany his 14-year-old daughter on a ride.
Sgt. Stephen Jackel told KMOV-TV that he was told by the amusement park he was not permitted to go on the ride because their policy states individuals must have one functional leg and arm.
Six Flags insists the policy is in place for safety reasons.
However, Jackel — who uses two prosthetic legs — insists park personnel never informed him of the policy when he purchased his tickets.
Further, the veteran adds that when he simply asked for a refund, he was denied. According to him, Six Flags would only offer him complimentary tickets for another day, something he says is useless.
Jackel said he became so frustrated with how the park treated him that he broke down in tears.
“My daughter was there the entire time,” he said. “It got so frustrating that I broke down in front of her and cried.”
Now, according to KMOV-TV, the park says they will work with Jackel to refund his money.
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