The Better Business Bureau continues to deny claims from Republican presidential candidate Donald Trump that he received a fax from the organization during the Fox News GOP debate earlier this month showing that Trump University had an “A” rating.
During a commercial break at the March 3 debate, Trump was seen handing Fox News moderators Bret Baier and Megyn Kelly a faxed form, saying, “Better Business Bureau just sent this — this just came in.”
— Independent Journal (@INJO) March 4, 2016
However, in a statement released Tuesday, the Better Business Bureau said it sent no document whatsoever to the Republican debate last week. In addition, the organization said the form Trump posted to Twitter was not an up-to-date BBB review of Trump University.
The controversy started when, during the debate, Trump said of Trump University, “We have a 98 percent approval rating, we have an ‘A’ from the Better Business Bureau, and people like it.”
Kelly contested his claim, saying the BBB rating was a D-minus due to several complaints the company had received about Trump University.
“Trump University does not currently have an A rating with BBB,” the BBB said Tuesday in a statement. “The BBB Business Review for this company has continually been ‘No Rating’ since September 2015. Prior to that, it fluctuated between D- and A+.”
As for the outdated fax Trump shared on social media, the BBB said it appears to be part of a 2014 Business Review by the company.
The BBB claimed it received “multiple consumer complaints” during the time Trump University was active, which it said “affected the Trump University BBB rating, which was as low as D- in 2010.”
“As the company appeared to be winding down, after 2013, no new complaints were reported,” BBB said. “Complaints over three years old automatically rolled off of the Business Review, according to BBB policy. As a result, over time, Trump University’s BBB rating went to an A in July 2014 and then to an A+ in January 2015.”
Trump University has never been a BBB Accredited Business. According to the BBB, the document Trump handed to the Fox hosts “could not have been an actual ‘Better Business Bureau accreditation notice’ for this business.”
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