Technology

It’s Not You, Google’s G-Chat Is Really Down — Here‘s The Company’s Response

How are people going to work — or not work — today with one of the most popular instant messaging services down? Google chat (also known as G-chat or G-talk) is having some technical difficulties this morning.

Twitter has been a flurry with people proclaiming the service is not working and wondering why. One has even said they wondered why they saw a “huge productivity jump today,” before they noticed the service was still down.

(Related: Twitter Down: Are All the G-Chatters Crashing Twitter?)

Why Is Google Chat (GChat, Google Talk) Down for Majority of Users

 

Why Is Google Chat (GChat, Google Talk) Down for Majority of Users

According to Tech2, Google confirmed they are aware of the service suffering an outage. Here’s what Google had to say:

“We’re aware of a problem with Google Talk affecting a majority of users. The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior.”

Google is expected to provide an update on the service soon. At the time of this posting, it appears that some functionality is slowly beginning to be restored. Stay tuned to this post for updated information.

In the mean time, how are people going to communicate? Will they use the slower version of chat also known as email, stop by each others desks or pick up the phone? Let us know in the comments if you a) see a jump in work productivity while the service is down or b) find yourself communicating the old-fashioned way with colleagues today.

Update: At 8:50 a.m. (EST) Google issued a statement saying its team was continuing to investigate the issue. It is planning another update with more information around 9:50 a.m.  

At 10:50 a.m. Google announced service had been restored to some users. It said full resolution for all users was expected “in the near future.”

As of 11:50 a.m. Google announced that service should be restored for all users. 

Comments (22)

  • DRAGONSEED
    Posted on July 27, 2012 at 3:32am

    Knowing what invasive, violative SNOOPS the whole GOOGLE enterprise is, why would anyone want to use their “chat services”? Or for that matter, their g-mail service, Picasa, or google-search?

    If people would boycott Google, those invasive creeps might start to respect our boundaries and privacy a little. But WHY SHOULD THEY, when people are dumb enough to let them prowl through and abuse every aspect of our online (and offline–with google streetview & earthview) life?!

    There are plenty of alternatives to google for every one of the so-called “services” that google provides. Try bing or startpage as your browser, try fastmail or breakthru as your emailer; and who in heck even NEEDS an “instant messaging” or “chat” service? Try DIALING people on a telephone! (Then you’ll only have AT&T or Verizon, etc. violating your privacy!)

    WISE UP, people.

    Report Post » DRAGONSEED  
    • DRAGONSEED
      Posted on July 27, 2012 at 3:34am

      Oops, forgot youtube–also owned and violated by GOOGLE.

      Report Post » DRAGONSEED  
  • conservredneck
    Posted on July 26, 2012 at 3:32pm

    Conservredneck to Google…… all day and didn’t know you were down.

    Report Post » conservredneck  
  • CrismaFire
    Posted on July 26, 2012 at 11:50am

    I didn’t even know Google had a chat guess they are becoming insufficient already.

    Report Post »  
  • PaxInVeritate
    Posted on July 26, 2012 at 11:36am

    Ummmm… what is GChat or Google Talk? *Chuckles*

    Report Post » PaxInVeritate  
  • Coded-Dude
    Posted on July 26, 2012 at 11:21am

    Its working fine for us. We use Gtalk for company chat and have never had issues(unlike msn).

    Report Post » Coded-Dude  
  • Docroxall
    Posted on July 26, 2012 at 9:41am

    Some organizations use Google Apps as an alternative to Microsoft Office Office Automation products…so this IS a big business productivity issue.

    Report Post »  
    • Dishevel
      Posted on July 26, 2012 at 10:37am

      It is one small part of Apps.
      Everything else is up. I am sure we will have g chat back up soon.
      I love Google apps at our business. Cheap fast good and easy to administer.
      Perfect for our smaller needs.

      Report Post »  
  • Lesbian Packing Hollow Points
    Posted on July 26, 2012 at 9:30am

    This is why Gtalk is just one of a minimum of four IM services I have up at any one time. If one of them goes down, I have three or more available as back ups. If two go down, I have two or more as backups.

    Report Post » Lesbian Packing Hollow Points  
    • PaxInVeritate
      Posted on July 26, 2012 at 1:40pm

      That‘s why I like Ubuntu’s Empathy. It incorporates multiple IMs into one managing program.

      Report Post » PaxInVeritate  
  • 2AFirearmsDealerDotCom
    Posted on July 26, 2012 at 9:18am

    Google, unfortunately, has become a pawn for the government. Their policy change a few months back basically amounts to “you have none”. Their policy change a month ago has banned firearms and related items from their google shopping network (and I believe there are plans to start removing organic pages that are indexed if they contain any of the “banned” information).

    Be careful using any Google service, including chat, as they can track/record anything and everything you do if you are logged into one of their services.

    Report Post » 2AFirearmsDealerDotCom  
    • Richiemond
      Posted on July 26, 2012 at 11:25am

      Is there really a silver lining to every CLOUD.

      Report Post »  
    • SCREW-WINDOWS
      Posted on July 26, 2012 at 2:53pm

      Seems that new FBI uninfected server is having some ill effects on many things.

      Report Post » SCREW-WINDOWS  
  • battles
    Posted on July 26, 2012 at 9:07am

    The public missing google chat is not anywhere near as bad as the NSA missing recording your chats. Just think of the missed juicy data that they would have recorded from you that they would be able to try to use against you in the future. Even these messages we place in the blaze are all being recorded by the feds. I use a proxy to [try to] mask my identity.

    Report Post » battles  
  • MotoMofo
    Posted on July 26, 2012 at 8:47am

    Mine is working now.. Just had to let it set there for a long time.

    Report Post » MotoMofo  
  • travlman77
    Posted on July 26, 2012 at 8:47am

    Google has chat?

    Report Post » travlman77  
  • Meyvn
    Posted on July 26, 2012 at 8:45am

    Didn’t notice a thing.

    Report Post » Meyvn  
  • Gonzo
    Posted on July 26, 2012 at 8:44am

    Here’s a thought. If you have somethng important to say, call them on the phone. Nerds.

    Report Post » Gonzo  
  • T-2
    Posted on July 26, 2012 at 8:33am

    Another spot to fill.

    Report Post »  
  • hauschild
    Posted on July 26, 2012 at 8:31am

    Could I care any less???

    Report Post »  

Sign In To Post Comments! Sign In