Progressive Reaches Settlement With GBTV‘s Matt Fisher After Defending Sister’s Killer
- Posted on August 20, 2012 at 10:16am by
Becket Adams
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After creating a massive PR nightmare for themselves, Progressive Corp. has finally agreed to settle with GBTV‘s Matt Fisher’s family over the 2010 loss of Kaitlynn Fischer. As reported earlier on TheBlaze, rather than honor Kaitlynn’s policy, the insurance company had instead chosen to defend the other driver (who was found at fault) .
“If you are insured by Progressive, and they owe you money, they will defend your killer in court in order to not pay you your policy,” Fisher wrote in a post last Monday on Tumblr.
The The Wall Street Journal explains the situation:
Mr. Fisher wrote in his blog post that his family sued the other driver in the accident that killed his sister, Kaitlynn Fisher, as a means to collect what they believed they were owed on her Progressive policy. The policy included coverage that is supposed to pay out when a policyholder is involved in an accident with an uninsured or underinsured driver.
Even though they had an “interested party” involved on the behalf of the driver who was found at fault, Progressive disputed Fisher’s claim:
I’d like to take this opportunity to explain Progressive’s role in this complex case. First and foremost, our deepest sympathies go out to Kaitlynn Fisher’s family.
To be very clear, Progressive did not serve as the attorney for the defendant in this case. He was defended by his insurance company, Nationwide.
There was a question as to who was at fault, and a jury decided in the Fisher family’s favor just last week. We respect the verdict and now can continue to work with the Fisher family to reach a resolution.
But, you see, some people are really, really good at fact-checking claims like the one Progressive made:
After igniting a media firestorm (and getting caught in their own wordsmithing), Progressive finally decided to settle. Fisher’s family was awarded $760,000 by a jury in a Maryland circuit court last week. Progressive finally coughed up $75,000, according to the Fishers’ attorney, Allen Cohen
“Progressive has also agreed to pay ‘tens of thousands’ more to settle with the Fishers over the way the company treated the claim and involved itself in the case,” the Journal reports.
“They paid what we asked them to pay,” said Cohen.
Progressive, announced last Thursday that it has “worked with the Fisher family and their legal representative to resolve the claim.”
So, how do you think this will play out long-term for the insurance company?
“Despite the settlement, Progressive is likely to feel a lingering public relations effect, as plenty of people still post negative comments to the company’s social media accounts,” writes Mediaite’s Andrew Kirell.
Indeed, as Kirell notes, one doesn’t need to look any further than Progressive’s Facebook page to see how unpopular they have made themselves: “Hey look at that, you agreed to pay off the claim the family was originally entitled to. All it took was losing a trial, a media firestorm, and the impending loss of countless customers.”
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Comments (142)
hauschild
Posted on August 20, 2012 at 11:05amLooks like I’ll be headed back to Geico.
Report Post »TAXEVERYONE
Posted on August 20, 2012 at 11:17amThe CEO of Progressive Insurance has been giving $MILLIONS to Obama and Soros.
Report Post »You think the name is a coincidence?
sbenard
Posted on August 20, 2012 at 11:26amGeico is also a progressive-owned company! Warren Buffett owns GEICO and uses its profits to push Obama and his agenda of tyranny! He also uses it to make donations to abortion clinics and to push an agenda of coerced population control worldwide through the UN. Geico and Progressive are the only two insurance companies I absolutely REFUSE to do business with! It’s because they both pursue progressive politics and both support Emperor Obama!
Report Post »michael48
Posted on August 20, 2012 at 12:16pmif at all posible..i don’t deal with dem-wits…period…”dem-wits need not apply”…or best keep your mouths shut..the coup failed, I won’t EVER forget!!!!!!!!!!!!
Report Post »NeoFan
Posted on August 20, 2012 at 12:20pmI regret to say that I have been using this company for some of my insurance needs. I am now searching for a company to replace them. The knowledge that this company is in the practice of attacking their own customers to avoid paying a small claim will prevent me from ever using them again.
Report Post »pdw
Posted on August 20, 2012 at 12:39pmAt one time GEICO was Government Employees Insurance Company for employees only. From my experience this is an on going process by ALL Insurance companies. I remember the time when I could buy my insurance for the total of $59 per year but then cars sold for around 2 to 3 thousand dollars new. Also at that time if anyone had an accident the Insurance company just paid there was none of this haggling of if when how or why. This is one reason why Obama gets away with what he says and does. Half truths are the tools of liars.
Report Post »CultureWarriors
Posted on August 20, 2012 at 12:42pmLet‘s see an insurance company that takes money from it’s customes and then when the insured has a claim they don’t pay. Sounds like a criminal organization to me. If this were still a country ruled by law, they would be investigated. The ultimate irony is that the CEO is an uber lib socialist. Frankly anyone who does business with liberals is not only hurting the country they get and deserve what they pay for!
Report Post »RonmeyPaulBotsrOdd
Posted on August 20, 2012 at 12:50pmI have friends that fell for the tracker installation in their vehicles to save some bucks…bet when Big Brother needs some info on their whereabouts, Progressive will be there to assist. I used to think they were low cost, but saved nearly 1500/year with Allied. Never looking back.
Report Post »Kathleen3
Posted on August 20, 2012 at 12:50pmBit of advice: Before you commit to any insurance company check out who heads the company and decide if you agree with their political agenda. I cancelled all State Farm policies several years ago when I learned they were denying claims submitted by victims of a hurricane while simultaneously donating millions to the radical organization, LaRaza.
Report Post »WATER-THE-TREE
Posted on August 20, 2012 at 1:45pmA stitch in time saves nine….. Look at how much they had to pay compared to just settling like they should have in the first place….. and that is not counting how much they will pay in lost business.
Report Post »3monkeysmomma
Posted on August 20, 2012 at 2:02pmI’ve never had progressive insurance, and now I NEVER WILL!
Report Post »3monkeysmomma
Posted on August 20, 2012 at 2:06pm@ Kathleen
I didn’t know that about State Farm.
Report Post »I’ll have to check that out because I do have policies with them.
Thanks.
sillyfreshness
Posted on August 20, 2012 at 2:17pmThe only reason why Progressive settled is because of all the negative publicity. I didn’t know Progressive is more than just a name until now. Ties to “chosen people” George Soros and Obama. I will be canceling my policy next time it’s due. They do have low rates, but doesn’t sound like they will defend their policyholders, so it doesn’t matter how low their rates are. I’m done with Progressive.
Report Post »lukerw
Posted on August 20, 2012 at 2:51pmSo… in this Society… you Must have POWER… to get JUSTICE?
Report Post »Mil Mom
Posted on August 20, 2012 at 3:12pmFor years, in Ohio, Progressive has been the ONLY carrier available for HIGH RISK Insurance, after someone has had license suspended, had an accident, or dropped their insurance and been caught driving without. Definitely won’t hurt their bottom line in Ohio unless they get the competition. Also the only one Licensed to carry auto insurance on my favorite soldier when he was stationed on a DC area base during Desert Storm!
Report Post »pavnvet
Posted on August 20, 2012 at 4:13pmIf you are active duty/retired/veteran try USAA. Low cost, good and competent customer service has been my experience. I checked Geico out a couple of years ago and found them to be hundreds more per year for the same coverage. I also checked Esurance with the same results. The point is to shop around. Remeber who pays for all that advertising…you do. Progressive spends a half billion a year on advertising. If they have ten million policies in force that amounts to $50 per policy per year cost of advertising.
I am glad Mr. Fisher’s family received a settlement. They didn’t need to go through this.
Report Post »MrDog
Posted on August 20, 2012 at 4:27pmme too
Report Post »SunnyinVegas
Posted on August 20, 2012 at 4:30pmI think Kathy’s Estate can sue Progressive for Bad Faith. Don’t know all the details but if Progressive treated its insured bad, they can sue the company for their bad faith in dealings.
Report Post »jzs
Posted on August 20, 2012 at 4:47pmI guess I should remind all the idealistic communists here what business an insurance company is in. Taking care of your health? Wrong! Correct answer: making as much money as possible. Every dollar they pay on a claim is a dollar less that they make. Simple. So of course they are not going going to pay if there is any way to avoid it.
Now if Romney and Ryan have there way, these companies will be the ones covering you under Medicare. So you have that to look forward to when you retire.
Stop whining. This is America.
Report Post »Darmok and Jalad at Tanagra
Posted on August 20, 2012 at 4:51pmUSAA rocks. No problems, ever.
Report Post »nomark
Posted on August 20, 2012 at 5:48pmYou do realize Geico stands for Government Employees Insurance Company, right? Which is owned by Warren Buffet. The same Warren Buffet Obama gives a medal to and then a little later comes out in favor of higher taxes. ie, it’s just another progressive company.
Report Post »comeANDtakeIT_78629
Posted on August 20, 2012 at 6:44pmI’m not sure if this is still the case, but GEICO in past was a participant in the boycotting of Glenn Beck when media matters was aggressivley trying to chase his advertisers away. I have a Progressive policy and I thought about canceling my PAID IN FULL policy. I’m still debating whether I should.
Report Post »Rogue
Posted on August 20, 2012 at 7:17pmIf I were still a customer, this would prompt a change. However, I dropped Progressive a few years ago, when I learned the chairman, Peter Lewis, had close ties to Soros, Moveon.org, ACORN, and of course bundling and donating millions to Obama and the DNC.
Report Post »Wee-Don-Nee-No-Steekeen-Badjez
Posted on August 20, 2012 at 8:44pmAll you have to know is Progressive is closely tied to George Soros and YOU SHOULD LEAVE ANYWAY and never look back (something about turning into a pillar of salt):
http://atrueott.wordpress.com/2011/10/26/progressive-peter-b-lewis-the-story-behind-the-story-of-o-w-s/
“It’s amazing what you stumble upon when researching seemingly unrelated topics! I have been pouring over the financial disclosures of TIDES Foundation the past two days, (the primary money behind the “OCCUPY” movement) and I came across something VERY eye-opening. TIDES is the proud owner of 6,633 (a devil of a number) shares of PROGRESSIVE INSURANCE INC. donated by founder Peter B. Lewis. Apparently George Soros is not the only bad apple in the O.W.S. barrel!
“Yes, that’s right – Progressive is that company with those obnoxious TV commercials featuring the ditzy girl decked out in the white frock. Bet you didn’t know that profits from one of America’s largest insurance companies are being donated to fund some VERY anti-American and subversive activities.
“Let’s take a closer look at Mr. Peter B. Lewis, and see what we find.
“According to a story by John Gizzi, published in “Foundation Watch” – Mr. Lewis is apparently the “Aviator” of the Left. See the full story at: http://www.capitalresearch.org/pubs/pdf/FW0505.pdf
“According to Gizzi, Mr. Lewis is a billionaire Jew who meets regularly with his “good friend” George Soros to further the global socialist ag
Report Post »Former_Road_Finisher
Posted on August 20, 2012 at 8:58pmDumped Progressive two weeks ago for a much better deal with Auto Owners.
Report Post »rtyaw
Posted on August 20, 2012 at 8:58pmI have another little gem that I would like to share with you regarding Progressive insurance. It all started on a beautiful summer night in August of 1999. It was tee-shirt weather and I stopped by the local saloon for a stiffy. After ordering my poison, I asked the barkeep if he had any Tums. “Just Rolaids” he replied. I went across the street to the mini mart to get the medicine and a funny thing happened on the way back; I got smacked by a car. I mean I really got smacked.
Report Post »My left foot was nearly amputated. This was among the numerous other “minor” injuries like broken ribs a punctured eardrum and road rash–lots and lots of road rash (two months later I was still picking gravel out of my scalp). A few days after the accident and while still in the hospital, Progressive insurance contacted me. They wanted to know when they could expect the $6,000.00 payment from me for totaling out their client’s car with my body.
A couple of months later I began America’s favorite gimp sport, wheelchair lawyer shopping. I talked to several attorneys before spotting a trend. As soon as I mentioned the word “Progressive”, they all declined the case. The last one confirmed this to me saying “I can’t take the case because Progressive will not pay up.” “They defense the hell out of it and simply make it false economy for a lawyer to challenge them.” This is a big concern to the attorneys because they work on a contingency fee and have to put out all
Nolan Ryan-s Fastball
Posted on August 21, 2012 at 2:14amYou mean the Government Employee Insurance Company? Just as bad as Progressive if not worse. Essentially using taxpayer dollars to create an insurance company in order to bilk more money from responsible citizens. Methinks we can do better than they, sir.
Report Post »Ultra_C_
Posted on August 22, 2012 at 9:11amOne of the worst examples I’ve seen of failure to pay on an uninsured motorist claim is due to Geico. Actually, I’ve not had huge problems with Progressive (which is fairly good at settling third party claims) or (interestingly) Allstate.
Report Post »sndrman
Posted on August 20, 2012 at 11:05amthere one thing liberals hate more than Conservative,and that’s to part with their money…….ask will smith about frances 75% tax on the “rich”….and yes by the way progressive‘s owner is a liberal who routinly donates money to soros’s projects…………..i will never by progressive no matter how cheap it is
Report Post »Godfather.1
Posted on August 20, 2012 at 2:10pmIs Becket Adams f-ing retarded? Where in the screencap does it say that Progressive defended the guy who caused the accident? All it says is they were an interested party. Nowhere does it say they represented the defendant. Nice try Becket Adams, but it appears you are stupid as Glenn Beck, which of course is why he hired you to work as a “reporter” for his site.
Report Post »Socco
Posted on August 20, 2012 at 3:49pmThe only ****** here is apparently you, scrodfather. Try reading everything about this before you embarrass yourself any further.
Report Post »Godfather.1
Posted on August 20, 2012 at 4:21pm@Socco
Please point me to the evidence cited by ******* Becket Adams that says that Progressive defended the driver at fault.
The only reason this story is on TheBlaze is because the guy works for lord and savior Glenn Beck and because the insurance company is called Progressive.
At trial, Progressive attempted to show that the guy’s sister was at fault to avoid paying out — something all insurance companies do — but that does not mean they represented the defendant, something Becket Adams made up out of thin air.
I know TheBlaze is not a fan of facts because its owner is not a fan of facts and its readers are not fans of facts. Based on this, Becket Adams posted something that in no way supports his BS theory, and then claims that it is the smoking gun. He is either incredibly retarded or believes that all Blaze readers are stupid enough to believe it.
Report Post »Nolan Ryan-s Fastball
Posted on August 21, 2012 at 2:31am@ Godfather.1
Report Post »The ostrich act doesn’t work here, and only serves to make your most prominent characteristic apparent to all. Today’s modern journalism utilizes hyperlinks…do you know what those are? They’re highlighted in red here on The Blaze, kind of hard to miss. Might try following them through to the original reporting on this follow-up piece. Try clicking on “last Monday on Tumblr” (the very first link) which immediately references another link (“My Sister Paid Progressive Insurance to Defend Her Killer In Court.”) which is Mr. Fisher’s original story, which relates just how Progressive attorneys appeared in court, representatives on behalf of the man who killed Mr. Fisher’s sister. With those and many other links, it is safe to say Mr. Adams has diligently referenced all the available facts in this case.
As for your despicable name calling, clearly Mr. Adams is rubber and you are glue, no more need be said on that matter lest I lower myself to your level. I think I won’t.
Teufel Hunden
Posted on August 20, 2012 at 10:51amThe best Progressive Insurance commercial was the one with the boat called “The Sea Hag”! Quite appropriate and funny!
Report Post »Sirfoldallot
Posted on August 20, 2012 at 11:06amAgree , lol
Report Post »ijava44
Posted on August 20, 2012 at 11:09amI’ll never view a Flo progressive commercial the same as before. Flo is now wearing the burning pants.
Report Post »hayesstephen
Posted on August 20, 2012 at 11:35amI had to look up the meaning of your handle. I read it and could not remember what it meant. Of course U.S. Marines! Thank you for your service to our once Glorious Country.
Report Post »bjorn-free
Posted on August 20, 2012 at 1:29pmHoo-rah…..
https://en.wikipedia.org/wiki/Devil_Dog
Nice handle bro…from an old Army vet….. prrrrrrreeeeeeeeee……sent…… hu-Arms…!
Report Post »bdandsl
Posted on August 20, 2012 at 10:47amAs my Mom would have said, ‘Cut off your nose to spite your face.’ Progressive Insurance has a big job in damage control. Not sure it can survive, hopefully they don’t. People deserve better.
Report Post »Hermeneuticals
Posted on August 20, 2012 at 10:45amI had a similar though non-tragic situation with 21st Century. After my wife’s accident my insurer backed the other side because it was cheaper for them to blame us rather than fight for us. I was able to demonstrate that a “neutral” witness could not be giving a factual account, but it didn’t matter to them. An attorney told me my insurer “is not representing you”, but there wasn’t enough money involved for me to hire him.
What would our political candidates do to address this?
Report Post »bigbear_awake
Posted on August 20, 2012 at 10:44amI cancelled my policy last year after I heard soros owned the company
Report Post »bigbear_awake
Posted on August 20, 2012 at 10:41ami cancelled mind last year after i heard soros owns it
Report Post »poorboy08
Posted on August 20, 2012 at 10:40amPROGRESSIVE IS HORRIBLE! I have had them in the past and will never use them again! To be quite honest this type of behavior does not surprise me one bit.
Report Post »VanceUppercut
Posted on August 20, 2012 at 1:02pm@poorboy08
How dare you badmouth these golden-hearted job creators. For shame!!
Report Post »joe.r.piehole
Posted on August 20, 2012 at 10:40amBecket Adams is such a hack. Who’s nephew is this kid writing these dumbass articles.
Look at all these imbeciles making the “progressive” connection. You stupid idiots, the DEMOCRATS have been the only party seriously trying to reign IN insurance companies. You all sound like libs demonizing a private company for trying to increase profits at all costs.
Report Post »GoodStuff
Posted on August 20, 2012 at 10:50amYou’re not too bright.
Report Post »Gonzo
Posted on August 20, 2012 at 10:52amEveryone that disagrees with Joe Blowhole is and idiot. Everybody got that? OK Joe, you can STFU now, we all know what you’re going to say on every story.
Report Post »ahurl7
Posted on August 20, 2012 at 10:56amPeter B Lewis, who is the founder and owner of Progressive Insurance, is, in fact, a huge Democrat donor.
Report Post »hayesstephen
Posted on August 20, 2012 at 11:16amOh blow it out your barracks bag.
Report Post »Jim
Posted on August 20, 2012 at 11:37amShut your pie hole until you can be polite, you…you LIBERAL!
Report Post »hayesstephen
Posted on August 20, 2012 at 11:37amOnce more in case you have already forgotten my my very sound advise. BLOW IT OUT OF YOUR BARRACKS BAG.
Report Post »tcseacliff
Posted on August 20, 2012 at 11:39amhey piehole, you should actually shut yours, you tool! Soros and O bama are dangerous, wake the hell up! yeah, Obamacare really reigns in the insurance companies!!
Report Post »NeoFan
Posted on August 20, 2012 at 12:27pmSo where does Joe R NAhole go after his God loses the election? Can his mom still afford to keep him in the basement?
Report Post »bccrane
Posted on August 20, 2012 at 12:55pm@Joe.R.Piehole: See right here is the difference between the Conservatives and the Liberals. Progessive caved to public pressure through the use of Capitalism and will now think twice before pulling this stunt again. The Liberal solution would be to use the heavy hand of the Gov’t to regulate therefore cutting into their profits (and it is profits that pay these settlements) and to make up the difference because they still have to operate and pay out claims they will find ways to make it up through higher premiums less benefits to customers etc. and the thing is the Gov’t does it to the entire industry therefore you can no longer shop around because everyone is operating under the same regulations. Capitalism would give people a choice and to compete with each other the companies will cater to the customer, those that don’t will lose their customer base and go under or be bought out.
Report Post »Anadara
Posted on August 20, 2012 at 1:17pmPlease oh, please… Run out right now and get yourself Progressive Insurance. Some people must burn themselves before they wise up. I had progresive for about 4 months. It was expensive and basically worthless. – Lesson learned.
Report Post »Eric_The_Red_State
Posted on August 20, 2012 at 10:39amOne thing about Liberals – they need conservatives to defend their freedom and support them economically – Conservatives on the other hand could live quite well without Liberals.
Report Post »JRook
Posted on August 20, 2012 at 10:48amAh so every time a corporation does something that you don’t agree with they must be a liberal corporation. But the wonderful, conservative, christian bankers who came up with mortgage back securities to side step banking regulations, credit default swaps to side step insurance regulations and falsified the LIBOR rate so they could make millions on arbitrage trades are ok. Again, it must be tough to have to fit everything into an ideological view which deviates so far from reality.
Report Post »QuincySmith
Posted on August 20, 2012 at 11:11amjrook;
Interesting theory, do you have EVIDENCE to support your claim?
Report Post »marine249
Posted on August 20, 2012 at 12:20pmno I just run off the mouth
Report Post »katybarthedoor
Posted on August 20, 2012 at 1:20pmI would dearly love to see liberals put in a position where they had to be self-supporting. Can you not see and hear all the name calling, backstabbing, two-faced lying, lower than a snakes belly in a wagon rut liberals fighting over which one of them was going have to work to support them now attitude?
To Jcrook – Your democratic poster boys, Clinton, Dodd and Franks are the ones that caused the housing market crash with their government controlled Fanny Mae and Freddie Mack mortgage demands and the bundling of bad mortgages sold to the banks. Why do you people insist on lying about who started it. Oh yeah I forgot, you’re liberals.
Report Post »Amarilloan
Posted on August 20, 2012 at 1:38pmEric, we still need them to keep us grounded. After all, we need to hear insults, be called names, and be taxed into oblivion so we can see the better side. There can be no God without the Devil.
Report Post »JUSTANOTHEROPINION
Posted on August 20, 2012 at 10:37amTo me this would be the same as my Lawyer turning against me. Imagine this, you have a Lawyer on retainer for two or thee years, you get into some legal problems at no fault of your own and your Lawyer goes to court against you. Same as what Progressive Insurance did in this case. Progressive Insurance is a dishonorable Company and needs to go in my opinion, however, you decide!
Report Post »NoContest
Posted on August 20, 2012 at 10:31amThis is not the first time that Progressive has gotten themselves into hot water over not paying valid claims. Just the first one with a member of GBTV. They are for non-standard and high risk individuals–High risk that you won’t get paid!!!
Report Post »term limits for congress
Posted on August 20, 2012 at 10:31amNo mas pantelones!
Report Post »Pat_in_NC
Posted on August 20, 2012 at 10:30amWe’ve already dropped Progressive.
Report Post »So long Flo.
Tampa Ken
Posted on August 20, 2012 at 10:30amGood! Too bad it took all that to hold progressive’s feet to the fire, and Pay what they said they’d pay In there own Contract with the Fishers..
Glad this is over, and may she R.I.P.
Report Post »kickagrandma
Posted on August 20, 2012 at 10:30amFirst time iI saw an ad on TV by Progressive Insurance I yelled, “No way!“ because I ”knew” they were what their name implied, “progressive”. Lo and behold, I was right. Thank YOU, GOD, for the spirit of discernment. In JESUS’ SWEET AND MIGHTY NAME, amen.
Good for you Glenn, for Matt Fisher and his parents for not letting this perpetrated fraud continue. GOD BLESS each and everyone of you. May HE bring healing to your hearts and lives, Matt. We are so very, very sorry for your loss.
Report Post »joe.r.piehole
Posted on August 20, 2012 at 10:41amNo, you weren’t “right” you IMBECILE. Their name has nothing to do with the ideology you despise so much and about which you know so little.
Report Post »65Mustang
Posted on August 20, 2012 at 11:49amPIEHOLE: you cannot be so stupid as not to believe that the name Progressive has nothing to do with Soros and his ideology…are you a dumba** or what.
Report Post »DIR
Posted on August 20, 2012 at 12:09pm@KICKAGRANDMA
JOErBUTTHOLE claims the insurance company‘s name ’Progressive,’ owned by a left wing nut job, has nothing to do with the ‘progressive’ movement. Really? Joe should know? Joe must be correct because that person most assuredly has a doctorate in stupidity which was obtained from
Report Post »F U(niversity). The university that says it all when addressing Joe, especially when accompanied by the university’s traditional middle finger salute.
D-Fence
Posted on August 20, 2012 at 10:30amI love it. RIP Kaitlynn. My condolences to the Fishers.
Dear Russ,I‘d like to take this opportunity to explain Progressive’s role in this complex case. First and foremost, our deepest sympathies go out to Kaitlynn Fisher’s family.
To be very clear, Progressive did not serve as the attorney for the defendant in this case. He was defended by his insurance company, Nationwide.
There was a question as to who was at fault, and a jury decided in the Fisher family’s favor just last week. We respect the verdict and now can continue to work with the Fisher family to reach a resolution.
–Chris Wolf, Claims General Manager, Progressive
— Original Message —
From: XXXXXXXXXX@yahoo.com
Received: 8/16/12 11:54:22 AM EDT
To: suggestion@email.progressive.com
Subject: Customer Feedback
======================================
GENERAL MESSAGE CONTENT
======================================
Message: I’ve used your insurance in the past. I would consider it in the future, if you hadn’t put Profit Over People. In the case of Matt Fisher, you were wrong and should make good to the family, and retrain the individual who made the decision or policy that puts POoP. This is going to cost you, and I think you know it.
–Chris Wolf, Claims General Manager, Progressive
Report Post »woodyee
Posted on August 20, 2012 at 10:30amAfter a subdued debate during this weekend with family members with regards to this case, we’ve decided to dump Progressive, and our agent will be learning of it in a few hours (CA time).
I DO NOT want my family to be back-stabbed by a company hired by us to protect us. (Yes, we’ve already found a replacement to begin at the end of the month! ;-)
Report Post »cemerius
Posted on August 20, 2012 at 10:29amThe name says it ALL “progressive”!!
Report Post »Sirfoldallot
Posted on August 20, 2012 at 11:09amis it like Brack Obama ?
Report Post »702TruthSeeker
Posted on August 20, 2012 at 10:28amI know for a fact that they lost at least one customer because of this
Report Post »The Giver
Posted on August 20, 2012 at 10:27amMay this family have time to heal now. This might have had a different ending if not for GBTV and The Blaze. I wonder how many more people this has happened to with Progressive and other insurance companies.
Report Post »Pilotswife
Posted on August 20, 2012 at 10:33amAgreed.
Report Post »IrritableGimp
Posted on August 20, 2012 at 10:26amI wouldn’t, and do not, give Progressive Ins. the time of day, much less my hard earned money…May they wither and die on their own ideology.
Report Post »Obama Snake Oil Co
Posted on August 20, 2012 at 11:19amFlo, how could she?
Report Post »RightUnite
Posted on August 20, 2012 at 10:26amYeah, well, I guess I’ll never use Progressive Insurance for any of my needs.
Report Post »BubbaGrump
Posted on August 20, 2012 at 10:25amThe first word of their company, after all, IS “PROGRESSIVE”.
Report Post »I have them for my motorcycle insurance. Time to find another insurance carrier. All I need is to be involved in a collision (there are no “accidents”), and have to fight my own insurance carrier to make a claim. But, that‘s what ATTORNEY’S are for, right?
Wurlitzer28
Posted on August 20, 2012 at 12:12pmI also had them for my motorcycle ins for about a month until I instructed my agent to cancel them and never use them again.
My future son in-law had a progressive policy and one Sunday morning he gets a text on his phone that they canceled his policy as of the previous Friday. Even though he received no advanced notice, had no accident, no traffic tickets, they canceled them and then NY State piled on and charged him $75 for driving from Friday->Monday without insurance.
We checked out a complaint line run by NY and this practice is not unique by progressive. They have received numerous complaints.
Seems NY does not want to address this as they are making money by the fines for driving without insurance when the company back dates the cancellation date.
Report Post »The_Jerk
Posted on August 20, 2012 at 10:24amProgressive is progressive. They like other people’s money.
Report Post »wtd
Posted on August 20, 2012 at 12:31pmQuote The_Jerk:
“Progressive is progressive. They like other people’s money”
+100
Report Post »wtd
Posted on August 20, 2012 at 12:39pmThat insurance company is so Progressive it even offers it‘s customer’s their own “BIG BROTHER” device to install voluntarily . . .Snapshot device
Report Post »