TX Woman Finds Razor Blade in Her Walmart Ice Cream
- Posted on February 9, 2011 at 1:24pm by
Jonathon M. Seidl
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Stephanie Granger of Kilgore, TX was looking forward to curling up in front of a movie on Saturday and eating a small carton of Walmart ice cream. But her serene night was interrupted when she bit down on a broken razor blade that had found its way into the bottom of her Peanut Butter Stars treat. And while she’s not threatening a lawsuit (and is surprisingly understanding) the response she got from the retail giant when she called to report the incident is not what she expected:
From KLTV:
Stephanie says she’s heard of people finding things in their food, but never thought it could happen to her. Still, she says it‘s no one’s fault.
“I think it was just one of those random accidents that happen. When you make that much of a product, and that many products, you’re bound to have a machine break,” Stephanie stated.
Stephanie called Wal-Mart on Monday to tell them what she found. After the call, she told us that the response wasn’t what she was hoping to hear, “I don’t think ‘I’m sorry, I hope your day gets better,’ is an appropriate response to, “I found a razor blade in my ice cream.’”
Stephanie tells KLTV that more than anything, she wants Wal-Mart to find out how this happened, and make sure it doesn’t happen again, because it could have been a much younger person biting into the ice cream.
“As an adult, I know that that’s a danger. But, a child’s not going to understand that. They’re just going to see it as a toy in their ice cream, like they get toys in their Happy Meals.”
When contacted by the news station, Walmart said it is taking the incident “very seriously” and has launched an investigation.
(H/T: Daily What)
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Comments (70)
Katayno
Posted on February 9, 2011 at 3:07pmPlace there by the AFL-CIO.
Report Post »eat-more-bacon-USA
Posted on February 9, 2011 at 3:03pmNot threatening a lawsuit? Good for her – she must not be a democrat.
Report Post »GeauxAlready
Posted on February 9, 2011 at 2:41pm.
Report Post »Looks like the Blade off that Chicken………….
Slowman101
Posted on February 9, 2011 at 2:38pmWalmart: On the CUTTING edge of new technology!
Report Post »nelan72
Posted on February 9, 2011 at 2:28pmIt is the added iron in ice cream.
Report Post »Falcon11
Posted on February 9, 2011 at 2:10pmKucinich regrets that it didn’t happen to him.
Report Post »revedd2000
Posted on February 9, 2011 at 6:16pmThat is a good response. I am from Ohio. I have been trying elect him out of office for years, but I know live out of his congressional district. There is talk that since Ohio will lose two House seats, his district may be taken away. One can only hope.
Report Post »ZaphodsPlanet
Posted on February 9, 2011 at 2:09pmLooks like a blade from a utility knife. I have one with just such a blade, it‘s designed so you can break off the end when it starts to get dull and then you have what’s almost like a new blade. Someone made a boo boo working on a machine….. at least that’s my guess. Glad she found it and wasn’t hurt….. a very good reason to eat slowly and not wolf down your food.
Report Post »Wayneof1947
Posted on February 9, 2011 at 1:58pmTexas? That sounds more like mid-Florida.
Report Post »rfycom
Posted on February 9, 2011 at 1:56pmWalmart does 2 for 1 deals all the time here in Arkansas.
Report Post »Avidmonkey
Posted on February 9, 2011 at 1:53pmDon’t you people get it? This was a VIOLENT act by a left-leaning individual who HATES WALMART and their customers! (Libs hate Walmart because they give $$$ to the Republican candidates.)
No need to wait for the facts and “investigation”. The county sheriff needs to get on the local news TONIGHT and start calling for more civility from the Democratic Party.
Report Post »The Monster
Posted on February 9, 2011 at 2:02pmAnd all those Leftists who promote shopping at TARGET instead of Walmart… NEW TONE!!!!
Report Post »dextersl2
Posted on February 9, 2011 at 1:50pmI am certain these things occur just to keep us believing we need large government agencies to watch over everything.
Report Post »Xcori8r
Posted on February 9, 2011 at 1:50pmThe blade fragment looks like it is from a disposable utilility knife.
It’s highly unlikely that Wal-Mart is using the cheap plastic throw away knifes anywhere in its operation.
Report Post »TheBees
Posted on February 9, 2011 at 1:49pmPaulamadden has the right idea! Walmart didn’t make the ice cream they just sold it, the responsibility rest on the manufacturer! I do agree though that Walmart should have handled the situation better! To me “I’m sorry, I hope your day get better.” just doesn’t cut it (no pun intended)!
Report Post »Bronco II
Posted on February 9, 2011 at 1:48pmI many years ago opened a can of peas from a super market who will be nameless and at the bottom of the can were RAT DOPPINGS.I took the can to the store showed the manager they were very polite apologized asked if I wanted another can or preferred fresh frozen I did take the fresh forzen and thank them and went home I still use some canned veggies I just take a better look at them no I didn’t sue them or call a newspaper or any of that stuff happens rats due go where a food source is so it was where their cannery was.I don’t shop there anymore not because of that I shop where I get the most for my money like Wal-Mart or Dollar Tree,Save-A-Lot,Big Lots they are all very close to me and that saves money on gas to pay bills or stock up on food.Have to set your priorities.Many,many years ago we were at a pizza restaurant won‘t name it and they forgot we said we were eating in and had boxed up our pizza and when we asked about our order they realized the mistake and brought the pizza to our table as we were eating something jab me in my gum and when I pulled it out it was a staple that apparently fell in when they ripped the box open to bring us our pizza when we looked closer there were staples all over it so we called them over showed them and they gave us a whole new pizza no charge and apologized and that was good enough for us but we did give them advice maybe they shouldn’t use staples to hold the lids down on their boxes for take out or delivery they would be begging for a law suit and they gave us another pizza and thanked us for the common sense advice.
Report Post »RightPolitically
Posted on February 9, 2011 at 1:48pmMy guess is that this is corporate espionage, most likely the result of a disgruntled employee who wants to harm Walmart because they resist unionization!
Report Post »creativeryder
Posted on February 9, 2011 at 1:45pmIf you take a close look at the picture, it’s one of those break-off blades from a box cutter style utility knife, not a “razor blade”.
Report Post »Nigel2
Posted on February 9, 2011 at 1:51pmal-Qaeda??
Report Post »SLOGUY
Posted on February 9, 2011 at 1:40pmThis is a nice change. She is not starting a law suit.
Report Post »paulamadden
Posted on February 9, 2011 at 1:36pmShe should call the manufacturer directly, not the retailer.
Report Post »Showtime
Posted on February 9, 2011 at 2:07pmRight!
Report Post »Grandpa
Posted on February 9, 2011 at 1:36pmCongratulations, you’re a selected contestant in the lawsuit lottery
Report Post »cranberry
Posted on February 9, 2011 at 1:35pmWas that ice cream made in China like most of their other products?
Report Post »oldguy49
Posted on February 9, 2011 at 1:48pmmexico i know there beef is now processed in mexico……….i go to publix for my beef
Report Post »riseandshine
Posted on February 9, 2011 at 2:47pmGet updated…the vast majority of products we buy in the U.S. are made in China.Pick a store…any store,and read the labels.Whether it be top name tools, eating utensils, light switches, home appliances, duct tape, ice scrapers, shoes, hair brushes, telivisions, cell phones, ball caps…the list goes on and on and on. The true culprits in all this are our beloved politicians,left and right, who gave us NAFTA, GATT, the WTO, and a myriad of other wonderful things they did to us, eh um, for us.
Report Post »anutter
Posted on February 9, 2011 at 1:32pmIt’s the new government directive. To help people “shave off a few pounds” Or perhaps, “cutting calories” *groan*
Report Post »SHASTADIANE1
Posted on February 9, 2011 at 3:27pmThat one was good too ANUTTER.
Hey, I am impressed that the lady didn’t start shouting lawsuit. There are a few good folks left out there. I with some others though, that a WalMart official should call her and apologize and maybe let her know the results of the investigation.
Report Post »Showtime
Posted on February 9, 2011 at 1:31pmThanks, Jon. You taught me something:
Report Post »“Wal-Mart Stores, Inc. (formerly branded as Wal-Mart, branded as Walmart since 2008)”
microace
Posted on February 9, 2011 at 1:29pmCutting prices everyday…
Report Post »GODSAMERICA
Posted on February 9, 2011 at 1:52pmI guess that they got confused and when they said cutting prices, someone must have thought that they said cutting customers. That could make it a very common misunderstanding. I wouldn’t worry too much about it though unless they start selling Solyent Green.
Report Post »Showtime
Posted on February 9, 2011 at 1:27pmWhere is the rest of the blade?
Report Post »Brad Wesselmann
Posted on February 9, 2011 at 1:58pmOn the machine it broke off of probably, or on the floor below the machine. No harm, no foul…but in the name of good customer service Walmart should have contacted her and maybe gave her a gift card for a couple of hundred bucks just to say sorry and thank you for your understanding.
Report Post »mrdbcooper
Posted on February 9, 2011 at 2:15pmi found a van gogh sketch in mine…hello christy?
Report Post »Snowleopard {gallery of cat folks}
Posted on February 9, 2011 at 2:25pm@Brad
True, the remainder of the blade is probably still in the machinery or the shop floor; the fact of this is it could have been much worse, the blade could have shattered to a multitude of small peices that she would have swallowed and been lacerated inside her throat, stomach and intestines.
Report Post »ff-up
Posted on February 9, 2011 at 1:26pmWal Mart…always on the cutting edge…
Report Post »JESUS-IS-LORD
Posted on February 9, 2011 at 1:40pmLet’s cut to the chase – no lawsuit?
Report Post »You silly woman.
Dustyluv
Posted on February 9, 2011 at 1:44pmProbably someone cutting the box open and broke a blade. Believe me, she has no standing for a lawsuit. It could have happened anywhere, but probably the guy opening the case of Ice Cream…
But then again, who knows. It is probably Bush’s fault.
Report Post »DashRipRock
Posted on February 9, 2011 at 1:45pmDamn
all I got was a lousy toe-nail in mine
Report Post »Miguelito
Posted on February 9, 2011 at 1:46pmDidn’t congress just pass a law where all the ice cream could be recalled?
Report Post »Hoosier Daddy
Posted on February 9, 2011 at 2:06pmA lot of food products pass metal detectors to make sure no bits of metal, machinery, etc. fall into the packaging. I don’t know how much this precaution would add to the cost of the product, but it might be worth it. It depends if this is a one-in-a-thousand or one-in-ten-million occurrence.
Report Post »Snowleopard {gallery of cat folks}
Posted on February 9, 2011 at 2:23pm@Hoosier daddy
Agreed, this may be just the proverbial one in a million mess up; at least the store is going to check into it further and hopefully if added safeguards are needed, it will implement them.
Report Post »walkwithme1966
Posted on February 9, 2011 at 2:49pmSomething always happens in Texas – ugh!! http://wp.me/pYLB7-AO
Report Post »grandmaof5
Posted on February 9, 2011 at 2:51pmSounds like they need to fire the responder and someone at the top needs to call and personally apologize, if not more. I‘m glad she wasn’t injured, just surprised, as we all would be.
Report Post »right-wing-waco
Posted on February 9, 2011 at 3:10pmTouche’
Report Post »brliantedj
Posted on February 9, 2011 at 3:18pmIt’s just the luck of the draw, I got a Nobel Prize.
Report Post »SHASTADIANE1
Posted on February 9, 2011 at 3:20pmGood one!!!
Report Post »BuckOfama
Posted on February 9, 2011 at 3:32pmThat’s reason #134 as to why I don’t shop at that store……
Report Post »joe3
Posted on February 9, 2011 at 9:13pmmmmmm……… normally these things turn out to be a set up, and cause tremendous economic damage to real victim, the company being extorted. i would check the background of this person, as well as ask her to take a polygraph. its a razor so thats posable, its not a snake head, or a finger, it could have come from the plant. if this is on the up and up, then she should have no problem taking a polygraph, no lawyer will let her, but its the right thing to do.
Report Post »RealityCheck
Posted on February 9, 2011 at 10:36pm@DUSTYLUV
Seriously ? How exactly did the broken blade land in a sealed ice cream container ? If it were from cutting open the box, don’t you think there would be a noticeable hole in the ice cream container ? Have you ever used a box cutter ? Come on now, lets all try and use our brains instead of our rear end shall we ?
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