User Profile: HLTaylor

HLTaylor

Member Since: February 23, 2013

Comments

  • [2] July 20, 2014 at 2:04pm

    You saw the manager’s public response. Do you REALLY think anything appropriate would have been done if this woman handled it “one on one” as you suggested? In my personal experiences lately I’ve been finding that the majority of these issues arise when management allows their subordinates to “run wild” with no regard to how they behave. Speaking with management does nothing more than frustrate the customer even more when they realize management doesn’t care and won’t do anything meaningful to resolve the issue. Facebook and the internet in general is becoming the “great equalizer” between consumers and the companies whose management would otherwise not give two squats about how their customers are treated as long as their paycheck keeps rolling in. Look at the recent Comcast debacle with the recorded phone call. Anybody who thinks that’s new has been hiding under a rock for the past several years. That call gave me flashbacks of the times I had to deal with Comcast, and no, that call was not an exaggerated incident, I can state that from first hand experience. Whatever happened to the days when companies did what was right because it was right, not because they were publicly shamed into it?

  • [5] July 20, 2014 at 1:54pm

    Actually, I think how we all treat each other as human beings IS important.

  • [2] July 20, 2014 at 1:26pm

    I’ve heard a few people saying “one incident”, but I question whether it really was one incident or not. I’m having a hard time believing this employee only ever got rude with one customer and has never before nor will never again do it. See my comment about the rude manager where I was shopping elsewhere on this thread. That store has two locations in my town. Other people I know have lodged complaints about the location I was at in the past. I talked to a manager at the other location some time ago after having been in the store with my mother who had been treated rudely and he told me the location in question had been bombarded with customer complaints about the way customers were handled. Problem was apparently their district manager wasn’t doing much to correct the issue. So yes, it may have been “one incident” with my mother, but according to the manager at a different store in the same chain it was actually an ongoing stream of rude and unprofessional behavior. That’s NOT one incident. Even though I can’t state definitively because I have no way of knowing, based on my personal experiences my money says this woman who spoke out on Facebook about the way she was treated isn’t the first one to have been treated that way and probably wouldn’t have been the last if DG hadn’t been publicly shamed. And for all of the “talk to the manager privately” people, well, the manager’s public response tells the story of how well that would have gone.

  • [1] July 19, 2014 at 7:15pm

    So you would have preferred the MALE father take his child into the FEMALE restroom?

  • July 19, 2014 at 7:03pm

    Whatever happened to compassion, understanding, and common sense?

  • [1] July 19, 2014 at 6:51pm

    I don’t understand why people think it’s wrong for others to post this sort of stuff to Facebook. I think Facebook is the greatest thing to happen in situations like this. Unless the situation involves a new, untested employee odds are management knows what’s going on and just isn’t doing anything to put a stop to it. I was recently in a store where a new cashier was working. There was a hold up at the line resulting from a combination of the manager improperly training the clerk in how to handle a specific type of transaction and a computer error. The new clerk was very professional in trying to take care of the customer and get the line moving. She ended up calling her manager for assistance. The manager was mad because the clerk interrupted what she was doing and acted like a rude, obnoxious [w]itch in front of a line full of customers. I nearly walked out without the stuff I was buying because of the manager’s attitude and I felt terrible for the cashier. So how does somebody like that make it all the way to management WITHOUT somebody noticing how they treat the people around them? They don’t. And since the company doesn’t care enough to take care of it then maybe a little public shaming is exactly what is needed to put them in line.

  • [13] July 19, 2014 at 6:37pm

    Yes, we have lost our ability to speak to someone face to face to resolve problems. Why? Because the companies have made it that way. I just had this argument with some little troll working the Facebook page for a company I had an issue with last week. I tried resolving the problem in store with the employees. No dice. Nothing but rude and uncaring. The “contact us” page on their website doesn’t give any direct contact info, just a form to fill out that will automatically email your message to an address the page keeps hidden from you. Their website is being redesigned right now so isn’t working properly. The form was sending blank messages. I finally got a direct email address by requesting it in the subject line of the website’s form (since that’s the only thing it would send is the subject line – no message body). I’ve heard nothing but silence from them and it’s been a week tomorrow that I messaged them about the problem. So yes, if they want to make it so difficult for a person to contact them and resolve the issue then you bet your last dollar I’m going to shame them on their Facebook page so everybody can see what kind of Mickey Mouse operation they’re operating.

  • [17] June 4, 2014 at 12:06pm

    I would agree with walking out except for the fact that once you walk out you now have to worry about the hospital/medical facility calling the state on you and having your child taken out of your custody entirely on the basis of “child endangerment/neglect” because you didn’t keep the child’s medical appointment. Now you’ve got your child completely out of your control while you’re possibly sitting in jail for exercising your right to parental control.

  • December 17, 2013 at 7:18am

    Actually, no they DON’T sell this crap at Wal Mart. Wally World refuses to sell anything with a “parental advisory” because they don’t think anybody is adult enough to make their own choices as to what’s appropriate for them to listen to or not. What’s hysterical is they sell movies with content ten times worse than the CDs they refuse to sell.

  • February 23, 2013 at 10:18pm

    truthnstuff – how can you say they stopped doing patriotic after Sgt Slaughter if you stopped watching it? Fact of the matter is, if you had been watching it you’d know that they have done patriotic characters since then. Right off the top of my head I can name Kurt Angle and Hulk Hogan. Angle’s character has been patriotic from day one, whether he was a face or a heel and Hogan did a stint in 2003 as a patriotic masked wrestler named Mr. America on Smackdown in 2003. More recently, although not overtly patriotic, John Cena has been openly, and demonstrably supportive of American military troops and their families on WWE programming. And again, although not overtly patriotic, but displaying his patriotism on a regular basis on air, there is John “Bradshaw” Layfield on commentary every week. BTW, try listening to Layfield’s commentary when Colter and Swagger are on. Even he, as a heel commentator, states on his commentary that THEY (the characters) believe in what they’re saying and in America they have the right to speak their views, but HE does NOT agree with them. Do you understand that? WWE has a heel commentator saying on air that the heel characters of Swagger and Colter are wrong. People who watch WWE know this and understand they’re balancing the message on air. What really irks me about this whole affair is people who openly admit they don’t watch WWE, yet seem to “know” so much more about it than WWE fans who do watch it faithfully every week.

  • February 23, 2013 at 3:48pm

    Dontcry, do you see those things supported by ME on this site? No, you don’t. Yes, I hate Obama. No, I don’t hate him because of his race, but because of how he’s destroyed our country. That is exactly why you don’t see me engaging in the behavior you’re talking about.

    Even though you have a valid point about the comments of others here it still doesn’t excuse Glenn for insulting his fans simply because some of us enjoy a different form of entertainment than he does. It’s the same as if I were to insult somebody for being an NFL or NBA fan. Wrestling is a theatrical display, nearly often performed in front of a live audience by very athletic people who can tell a story in ways most of us could never physically do. Being able to appreciate that does not make a wrestling fan stupid.

    And as for “living in reality”, I am very much living in reality. I understand that these men are playing roles in a television program. Those who condemn them for that are the ones not living in reality. They are confusing playing the role with condoning the behavior. If playing a role automatically means you condone the behavior of the character you’re playing then Anthony Hopkins must be one of the worst monsters the world has ever known.

  • February 23, 2013 at 3:11pm

    Sorry, seems my last sentence got cut off…as I was saying, could somebody please explain to me what’s racist about wanting to deport ILLEGAL immigrants? (Yes, the character in his speeches on tv and YouTube has specifically stated ILLEGAL immigrants.)

  • February 23, 2013 at 3:07pm

    I’m severely disappointed in Glenn. Colter was right about something, when Glenn referred to “stupid wrestling people” he was referring to some of his very own fans. I’ve been a wrestling fan my entire life. I’m also a long time fan of Glenn. I once drove two hours just to meet him at a book signing. And now after all the years I’ve supported him he insults me based on my choice of entertainment. Thank you Glenn, I appreciate that.

    As for this whole “tea party” thing, it really kills me that everybody keeps saying these are tea party characters, yet at no point anywhere in this story has anybody ever brought the tea party into it. I’ve heard the argument that they use the Gadsden flag, therefore they must be tea party but that doesn’t wash. The Gadsden flag was used by the Continental Marines during the American Revolutionary war, but I don’t hear anybody calling Swagger or Colter Continental Marines.

    And to show how insane this all really is, have any of you ever heard of Luca Lionello? No? He played Judas in The Passion Of The Christ. Strange, nobody bashes him for playing the “bad guy”. Don’t seem to remember anybody going after Pacino for playing Satan either (The Devil’s Advocate). As Colter said, at least WWE fans can tell the difference between reality and entertainment. It seems to me there’s more than a few people here having trouble doing that.

    Oh, and one more thing…could somebody please explain to me what’s racist about wanting to depo

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