A WXIA-TV reporter in Atlanta, Ga., spent the entire work day online and on the phone trying to sign up for Obamacare.
In the end, she was not successful. She was hung up on by the automated Obamacare customer service line though.
“While I waited, I decided to call the 800 number to register,” the reporter said.
She was asked by the automated system if she wanted to speak with a customer service representative, to which she answered “yes.” However, after several minutes of waiting, an automated survey cut in and asked her how she would rate the time it took to get through to a representative.
“Well, I haven’t gotten through to one,” the reporter replied.
“Thank you again for calling the health insurance marketplace, goodbye,” the automated system said.
The reporter was then hung up on.
She went back online to give it another go, but she was then told her username or password was incorrect. The reporter said it wasn’t. She resubmitted her form and continued to try throughout the day, without success.
Watch the entire report via WXIA-TV:
(H/T: Weekly Standard)