Chu closed temporarily after an interaction with a customer sent him over the edge. (Image source: KGO-TV)
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See the Sign a Restaurant Owner Posted After He Had Enough of Picky Customers
September 23, 2014
"I went poof."
A California restaurant reopened this week after temporarily closing because the owner needed a brief break from picky customers.
SO Restaurant owner James Chu had enough and posted a sign in the window that said he would no longer be catering to "hard to please" patrons. The sign included that his Chinese restaurant proudly uses MSG, doesn't buy organic and does not care about gluten free, according to KGO-TV.
"So… yes we use MSG! We don't believe in organic food And … don't give a f*** about gluten free," the sign written in marker on yellow construction paper read.
Another typed sign said, "We work hard to please everyone, but we know we can't. So if you're a hard to please, please just turn around and go somewhere else."
The final straw leading Chu to temporarily close was an unsatisfied customer who told him, "The rule is, if we don't like it we don't have to pay."
"And as he walked out he started cursing at me and that's when I went poof," Chu told KGO.
Chu closed temporarily after an interaction with a customer sent him over the edge. (Image source: KGO-TV)
Watch the news station's report:
In this time between the sign being posted and the restaurant reopening, the debate regarding the owner's right to serve what he wants and the customers who think their demands should be met continued. Some of this discussion made it onto the reviews on Yelp.
"Go home and cook your own organic special meals and let the rest of us. . . take a break from you and your problems," Anna M P. wrote.
"I have never eaten at this restaurant but I believe business owners should be able to run their business the way they want as long as they are not breaking the law," Mark C. added. "If you don't like MSG or gluten or whatever then don't go into this business, simple as that, vote with your dollars and the business will either make it or not."
Someone else who was a bit more sympathetic to those who need to eat gluten-free foods wrote that while she appreciates Chu's honesty, she doesn't appreciate the "judgements."
"Having a condition that requires special requests at restaurants isn't anyone's fault, and there is no call to be rude about it," Regina G. wrote on Yelp.
(H/T: Daily Mail)
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