An employee at the Leicester, England, branch of Kentucky Fried Chicken refused to give a customer an alcohol-based hand wipe out of fear the move might offend Muslims, the U.K. Telegraph reported.
Forty-one-year-old Graham Noakes was shocked when he was told it was policy at that KFC branch, one of roughy 100 in England that now serves halal chicken.
“They told me it might offend other customers,” Noakes told the Leicester Mercury. “I’ve never experienced anything like this before, I couldn’t believe it.”
“Why shouldn’t I be allowed a wipe for my hands?” he added. “They use wipes in hospital. What happens when we start being told we can’t have wipes there? … I just can’t understand it.”
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But Muslim leaders are saying there is no reason not to distribute alcohol-based hand wipes, and Kentucky Fried Chicken is saying there was a misunderstanding with the employees at the store.
“There is no problem as long as we don’t drink [alcohol]. If it is for medicine it is no problem, if it is a perfume it is no problem and if it is for hygiene that is no problem,” said Dr Sheik Howjat Ramzy, director of the Oxford Islamic Information Centre.
Suleman Nagdi of the Federation of Muslim Organisations added that “it is ridiculous to suggest that this is some kind of demand from the Muslim community.”
And a KFC spokesman said alcohol-based hand wipes “are approved for use in all our restaurants, including those who are part of the halal trial.”
“There was a misunderstanding at the store in question, but the wipes are now being used again,” the spokesman concluded. “We’re sorry for the customer’s experience.”
Read the complete story at the U.K. Telegraph.