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Police officer says he was denied service at McDonald’s because the clerk doesn’t serve cops

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A Florida police officer found himself "shocked" when a McDonald's run on Friday went badly after a restaurant employee reportedly refused him service.

What are the details?

Lt. Tim Lancaster, a 23-year veteran of the Palm Bay Police Department, went to lunch on Friday at McDonald's like many other Americans might.

Lancaster explained he was driving an unmarked car and was proudly wearing his police officer's uniform.

He detailed his experience at the local McDonald's the same day in a Facebook post.

Lancaster wrote, "Completely shocked and disappointed. I have been working in law enforcement for over 20 years and never thought I would personally experience what just occurred at the drive-thru at the McDonald's at Palm Bay Road and Babcock Street."

"I ordered my lunch, paid at the first window and moved up to the second window to pick up lunch," Lancaster continued. "When I got to the window, the clerk looked at me with my drink in hand and stopped. For the record, I am in full uniform and an unmarked car. She handed my drink to another clerk and walked away in disgust.

"I asked the other clerk what was wrong, she stayed [sic] that the other clerk refuses to serve cops," he explained. "I was embarrassed and upset. After a while, I called the store and spoke to Omar, he identified himself as the general manager, and said he would address it."

Lancaster added that he will never again eat at McDonald's.

"Never been treated like that before," he added, before requesting those who viewed his post to share it.

At the time of this writing, Lancaster's Facebook post has received more than 7,000 shares.

Anything else?

Lancaster on Sunday told Florida Today that he believes McDonald's will ultimately do the right thing.

"I think they'll handle it appropriately," Lancaster told the outlet. "I was shocked, that's a good word. I never thought I'd be at a point in my career when I'd see something like this."

According to the report, the restaurant's general manager refused comment and directed all inquiries to the corporate office.

Carolina Rodriguez, a spokesperson for McDonald's on Sunday told the outlet that the company has "respect for all first responders" and are investigating the incident.

"The behavior described in this Facebook post is unacceptable and not tolerated in our restaurants," Rodriguez added.

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