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Energy company locks smart thermostats at high A/C temp on sweltering summer afternoon — and company defends decision

Image source: KMGH-TV screenshot

Utility company Xcel Energy locked out tens of thousands of Colorado residents from changing the temperature on their thermostats Tuesday, all in the name of conserving energy.

Wait, what?

Smart home technology, such as digital thermostats, may be trendy and convenient, but apparently it also gives those who can access your technology the ability to control it without your knowledge.

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