When one employee at The Great American Cookies company purchased a brownie for an on-duty officer he was met with a barrage of insults by customers who were upset by his gesture and suspended from his job by management.
The scuffle started at Katy Mills Mall in Katy, Texas, when the young man purchased an order for an officer which upset the next family in line.
After the officer thanked the young man and left, a man and woman became angered when he refused to pay for their order, too.
The couple, older in age and carrying a child, called him a “racist” before threatening to come behind the counter to beat him up. The story was first told by his mother, Tami Kurtz Randolph, in a viral Facebook post:
"The next family walked up and said 'are you going to buy mine too?' My son replied with "I'm sorry I bought his because he is wearing a badge"...... then this customer started verbally attacking him, calling my son a racist, & threatened to beat him up. His wife threatened to go back there and slap him.. The middle aged man sat down his little daughter and tried to come behind the counter to attack him. Thankfully his coworker defused the situation. The man then said 'I will get you fired'."
Following the threat and verbal assault to the young man by the family, he was then reprimanded by management and suspended for one week. One manager called for his immediate firing while the other protested he is a great employee who was recently recommended for a raise and doesn’t deserve to be fired.
Once Randolph’s post about how poorly her son was treated by management and customers garnered thousands of shares and comments, The Great American Cookies company issued a statement on the matter and reversed the suspension:
"On behalf of Great American Cookies Katy Mills, we owe the employee an apology. It was never an issue that he purchased a brownie for a police officer, but rather the events that unfolded with another customer in line at the time. However, after further review, we realize that the employee was in fact in the right and we continue to reach out to him and his mom to issue an apology. The corrective action and suspension was reversed immediately and we hope to connect with him today."
The incident comes just days after the one-year anniversary of the death of five Dallas officers who were killed in an ambush last year.
This morning on “Pat & Stu,” the guys discussed why a seemingly nice gesture turned into unnecessary outrage.