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Mom Takes Deep Breath as Deaf Daughter Makes Chick-fil-A Order Using Sign Language — and Is Overjoyed Watching Cashier's Rare Response


"More businesses really need to try to make things a little bit easier for them because their lives are difficult enough."

(Image source: Love What Matters Facebook page)

One North Carolina mother was so impressed when a Chick-fil-A employee used sign language to communicate with her hearing-impaired daughter that she shared a video of the encounter on Facebook that has since gone viral across social media platforms.

In a Facebook post on the Love What Matters page, Terri Buelman said that she and her 20-year-old daughter, Cynthia Walker, decided to order a meal at a Chick-fil-A restaurant last week after hearing that an employee knew and used sign language there. When the two women approached the counter to order their meals from cashier Taylor Anez, Buelman said that they were overjoyed to discover that Anez knew sign language. Although Cynthia hesitated at first, she began to sign her order and was surprised when Anez signed back.

"I would like to say how much we appreciate your new employee named Taylor, at the Raeford Rd location in Fayetteville,...

Posted by Love What Matters on Sunday, March 6, 2016

Buelman told WTVD-TV that this occasion marked the very first time that Cynthia had been able to order her own food without feeling uncomfortable.

"People usually just look at her, and then they look at us, like, 'What are we supposed to do?' So we always had to do the ordering for her," Buelman explained. "If you notice in the video, [Cynthia] kinda looked at me, like, 'Am I — is this working? Am I really doing this? So she really enjoyed doing that, and she is looking forward to going back."

Anez, a high school senior, told WTVD that she had learned sign language from two relatives who used to babysit her so that she could communicate with them.

"Bring awareness to the deaf culture. More businesses really need to try to make things a little bit easier for them because their lives are difficult enough," Buelman told WTVD.

(H/T: Young Conservatives)

Follow Kathryn Blackhurst (@kablackhurst) on Twitter

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