Before kickoff Sunday, over 1,200 Super Bowl ticket holders were told that due to "unforeseen circumstances" their seats would not be available for the big game. According to news reports, the local fire marshal deemed the temporary seating arrangement "unsafe."
“We paid $800 face-value for our tickets, plus our flight down here and the cost of our hotel room,” said one Packers season ticket holder. “This was supposed to be the trip of a lifetime for my father and we are trying to get this resolved so we can watch the game.”
After hours of confusion, Cowboys Stadium personnel managed to find some empty spots for about 800; the remaining 400+ angry ticket holders were at least able to stay inside the stadium, reportedly relocated to a field-level club located behind the Pittsburgh Steelers' bench, where they watched the game on monitors.
Needless to say, countless fans were not happy.
“There are a limited number of sections in temporary seating areas inside the stadium that have not been fully completed,” read a release given to media covering the game. “Fans who are not accommodated with seats inside the stadium will each receive the cost of the face value of their ticket.”
One displaced fan vented his frustration to the Associated Press:
The $600 seats in question had been raffled off through a lottery and the winners were planning to sit in a section of the stadium comprised of temporary seats.