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Twitter Apologizes for Suspending Journalist's Account


The kerfluffle over British journalist Guy Adams' Twitter account being suspended is continuing apace. For those who don't remember, Adams is a Los Angeles based journalist who had his Twitter account suspended yesterday after posting the email address of an NBC executive in the midst of a series of mocking Tweets about NBC's Olympic coverage. Twitter claimed that the act violated their usage policy, a claim that many technology experts disputed at the time.

Apparently, those experts were right. Adams got his account back today, and Twitter issued an apology. The text of that apology is below:

[W]e want to apologize for the part of this story that we did mess up. The team working closely with NBC around our Olympics partnership did proactively identify a Tweet that was in violation of the Twitter Rules and encouraged them to file a support ticket with our Trust and Safety team to report the violation, as has now been reported publicly. Our Trust and Safety team did not know that part of the story and acted on the report as they would any other.

As I stated earlier, we do not proactively report or remove content on behalf of other users no matter who they are. This behavior is not acceptable and undermines the trust our users have in us. We should not and cannot be in the business of proactively monitoring and flagging content, no matter who the user is — whether a business partner, celebrity or friend. As of earlier today, the account has been unsuspended, and we will actively work to ensure this does not happen again.

However, despite getting his account back, Adams is still on the warpath. He has accused Twitter of censoring his tweets because of a "commercial relationship" with NBC, an accusation which would seem to be bolstered by the initial piece of Twitter's apology.

Watch Adams call out NBC below, via Mediaite:

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