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Best Buy Sends Customers 5 iPads by Mistake -- And Wait Until You Hear the Company's Response

Shoppers at Apple's flagship store in New York, look at iPad and iPad Minis, Friday, Nov. 23, 2012. Black Friday, the day when retailers traditionally turn a profit for the year, got a jump start this year as many stores opened just as families were finishing up Thanksgiving dinner. Credit: AP

(Credit: AFP/Getty Images)

Two Best Buy customers' giving spirit will be put to the test this Christmas season. The customers were shocked after they ordered a single Apple iPad, but received five of them by mail.

Wanting to do the right thing, one of the customers contacted the Consumerist for advice and they got in touch with the retail giant. Best Buy actually told her to keep the extra iPads, but that's not the surprising part. The company instead asked the customer to donate them to people in need or a charity.

"We, here at Best Buy, acknowledge that we obviously made a mistake, but in the spirit of the holidays, we encourage you to keep the additional iPads and give them to people in need – friends, family, a local school or charity," Best Buy said in a statement.

Shortly after, another customer contacted the Consumerist with the exact same dilemma. He was also told to keep the iPads, but not for such a noble reason.

"I called Best Buy’s 1-800 number and the rep told me there was nothing he could really do because the system only reported one as being sent to me…He told me I could try and drop them off at the Best Buy store, but I had reservations about how traceable this return would be," the customer wrote to the Consumerist.

"You know, case the inventory person at Best Buy ever tracked me down and wanted them back. So right now I am just keeping them in my closet until Best Buy comes knocking at my door or a reasonable amount of [time] goes by," he added.

What do you think the customers should do with their extra iPads?


Featured image AP

(H/T: Yahoo! News)

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