When customers came into an Arby's Thursday night frantically telling staffers that a man was engulfed in flames, manager Lindsay Riedlinger ran to the parking lot with a fire extinguisher and saved his life.
But her account of what unfolded outside of the Phoenix, Arizona, restaurant is practically unbelievable, as she said that the man, who was clearly on fire, simply stood in silence — a scenario that KTVK-TV called "disturbing and bizarre."
"He was just standing there. He wasn't screaming, he wasn't yelling or anything," Riedlinger told KTVK-TV. "He just looked like in complete shock."
Other witness accounts, though, did claim that the man was, at one point, screaming.
And when it was all over and the unnamed individual was free from the flames, he reportedly walked into a Taco Bell with smoke surrounding him to calmly ask for water — an act that also surprised Riedlinger.
As of Friday, police were investigating the incident, with a fire official claiming that the man's health situation moving forward is currently unclear.
"He was so badly burned that it's a touch-and-go situation right now," Phoenix Fire Department spokesman Captain Benjamin Santillan told Reuters.
The man's name has not been released, though KTVK-TV reported that he was taken to the hospital with second and third-degree burns on more than 90 percent of his body; he is currently in critical condition.
(H/T: Daily Mail)