A 63-year-old Chicago-area woman said she was shocked and appalled by what she saw on her Comcast bill this month.
The billing name had been changed from her name, May Bauer, to "Super b**ch Bauer."
[sharequote align="center"]"This is a disgrace to me."[/sharequote]
"This is a disgrace to me," she told WGN-TV. "Why are they doing this to me? I pay my bills. I do not deserve this."
The name change followed complaints filed by Bauer to get her cable, which she said kept shutting off, to work on a consistent basis.
“I had 39 technicians here from November to April,” she told WGN.
Eventually, it was fixed. But then for four continuous months, Bauer's bills stopped showing up.
“I was nice enough to call them to ask how much I owe,” she said. “I was little hot and a little angry because I never got good service.” But, she insists she never cursed or called any of the employees names.
When she received her bill Wednesday, she immediately noticed the comment. Bauer told WGN she won't open the bill until the cable giant sends her a new one. In the meantime, however, she doesn't plan to stay quiet.
"And I'm not going to be quiet about Comcast," she said. "I'm going to tell everybody not to get Comcast."
A representative for Comcast did not immediately respond to TheBlaze's request for comment, but a spokesperson did tell WGN that they are looking into it.
“We are investigating this thoroughly and will reach out to our customer," a representative said.
Just last month, a Comcast customer in Washington state who tried to cancel part of their service said their billing name had been changed to "A**hole Brown." In that case, Comcast refunded the customers for two years of service and provided two additional years at no charge.
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