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NAACP volunteer claims a computer-generated password was racist

Doc Thompson

An African-American woman in Seattle says a computer-generated password from Puget Sound Energy — Western Washington’s energy provider —  was deliberately racist.  The company sent Erica Conway a temporary password after Conway clicked “forgot password.” She said the password she received sent her on an emotional roller coaster.

What was the password?

“N***A.”

Conway said she couldn't believe it and believes the insult was deliberate.

"Shock, disbelief, disgusted, angry. It was just yeah, even now I’m just kind of like I cannot believe this. I just can’t believe it,” said Conway.

A spokeswoman for PSA apologized, however, Conway insisted on a meeting with the company with a member of the NAACP present.

See the clip above for more on the story

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