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911 dispatcher saves the day after boy calls emergency line for help with math homework

Indiana child said he had a 'bad day at school'

Image source: CBS News video screenshot

When an Indiana police dispatcher received an unusual 911 call from a young boy recently, she didn't hesitate to help him solve his problems — math problems, that is.

What's the story?

Lafayette dispatcher Antonia Bundy answered the call as usual but soon learned that the caller's emergency was related to his math homework, WLFI-TV reported.

"You had a bad day at school?" Bundy asked the young boy on the phone.

"Yeah. I just came to tell you that," answered the boy, who hasn't been identified.

That's when Bundy starting asking questions to find out how she could help.

"When he told me he was having a bad day and I asked him what was troubling him, he told me that he had homework," Bundy told the outlet. "And at that point, I was able to determine that it was more of a, 'I need help with homework,' than an actual emergency."

It wasn't very busy that day so Bundy walked the boy through his math problems.

"I've always been good at math. All the way through high school I enjoyed it. So it was something I was very happy I could help him with," the dispatcher said.

Bundy said the call was a welcome break to her day.

"It kind of takes the pressure off of it a little bit," she said. "Not too much, but just a little bit to be able to relax to take a step back and truly figure out what he needed and truly spend time with him and assist him in the best way I could. It kind of made me relax a little bit to hear that he just needed some help with fractions."

At the end of the call, the child apologized for calling.

"I'm sorry for calling you, but I really needed help," the boy said before hanging up.

"You're fine. We're always here to help," Bundy replied.

What else?

The dispatcher told WLFI that she hopes the boy knows that he can always count on 911 to help.

"I hope that he's happy," Bundy said. "I hope I gave him the right answer. I think I did, so I hope that he's happy and knows that if he needs anything that 911 is truly there to help him."

One last thing…
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