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Frontier Pilot Refuses to Transport Quadriplegic Man, Forces Him off Flight

Frontier Pilot Refuses to Transport Quadriplegic Man, Forces Him off Flight

"It was very demoralizing and dehumanizing."

Yesterday, a Frontier Airlines pilot refused to transport a quadriplegic man. The man -- named John Norris -- and his family claim that the incident caused them severe humiliation. Following the pilot's refusal, the flight crew called the police and the family was inevitably forced to vacate the plane. ABC7 has more:

"When a flight attendant saw John strapped in, they said they would have to clear it with the captain," said Kathleen Morris.

She said that her son is a quadriplegic with limited upper body control.

Morris has flown Frontier Airlines in the past, using an airline seat-belt extension to secure his chest and legs to the seat. The extension is normally used by larger passengers who need a longer seat belt to secure their waist.

"But this time, the pilot refused to take off," she said. "So, I said that we wouldn't get off the plane until they figured it out.

In the end, the family did vacate the plan, but Frontier placed them on a later flight. When describing what happened, John said, "I felt horrible. I just felt like I didn't belong..."

Following the incident, the family plan to take legal action. Watch below for more:

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Billy Hallowell

Billy Hallowell

Billy Hallowell is a digital TV host and interviewer for Faithwire and CBN News and the co-host of CBN’s "Quick Start Podcast."