The TSA is doubling down after it was revealed that screeners in Florida forced a 95-year-old lukemia patient to remove her adult diaper in order to complete a pat-down.
"While every person and item must be screened before entering the secure boarding area, TSA works with passengers to resolve security alarms in a respectful and sensitive manner," the agency said in a statement on Sunday. "We have reviewed the circumstances involving this screening and determined that our officers acted professionally and according to proper procedure."
"If this is your procedure -- which I do understand -- I also feel that your procedure needs to be changed," Jean Weber, the daughter of the elderly woman who was traveling with her mother during the incident, told CNN:
Weber gave more details to CNN on how the pat-down occured:
While going through security, the 95-year-old was taken by a TSA officer into a glassed-in area, where a pat-down was performed, Weber said. An agent told Weber "they felt something suspicious on (her mother's) leg and they couldn't determine what it was" -- leading them to take her into a private, closed room.
Soon after, Weber said, a TSA agent came out and told her that her mother's Depend undergarment was "wet and it was firm, and they couldn't check it thoroughly." The mother and daughter left to find a bathroom, at the TSA officer's request, to take off the adult diaper.
Weber said she burst into tears during the ordeal, forcing her own pat-down and other measures in accordance with TSA protocol. But she said her mother, a nurse for 65 years, "was very calm" despite being bothered by the fact that she had to go through the airport without underwear.
Eventually, Weber said she asked for her mother to be whisked away to the boarding gate without her, because their plane was scheduled to leave in two minutes and Weber was still going through security.