Muslim salon technician refuses to perform wax treatment on transgender ‘woman,’ complaint filed

Muslim salon technician refuses to perform wax treatment on transgender ‘woman,’ complaint filed
A man is shown here having the hair on his back removed at a beauty salon (Miguel Medina/ Getty Images)

A Canadian business in Windsor, Ontario, is facing a civil rights complaint after denying a wax treatment to a transgender individual, CHWI-TV reported.

What damages are sought?

The complainant is seeking $50,00 for “immense harm to my dignity,” according to a filing with the Human Rights Tribunal of Ontario against the Mad Wax salon. The Human Rights Tribunal is a court in Ontario, Canada, agency that hears and determines applications brought under the Ontario Human Rights Code, which defines human or civil rights.

According to the complaint, she called Mad Wax about a leg wax treatment and asked if transgender women are welcome at the salon. An employee told her the manager would call her back.

Manager Jason Carruthers returned the call and allegedly said the business does not provide waxing services on men if the technician objects. He also said his technician is a Muslim woman who is not comfortable providing services to males. Carruthers added that no other staffers were available to perform the service.

The complainant, who was not named in the report, told the manager it was his duty to provide the service. She went to another business to receive the service, the report stated.

What did the owner say?

Carruthers, the president and CEO of Mad Wax Windsor Camp Inc., told the TV station he was served with papers and has retained legal counsel.

“All clients regardless of sex, gender, gender identity or sexual orientation are welcome,” Carruthers said. “However, we also welcome staff members and respect their religious beliefs and feelings of safety and dignity in regards to the right not to perform waxing services on males or male genitals.”

The complaint states that the businesses “refusal to provide me with leg-waxing services because I am a Transgender woman, and their disclosing my name, gender identity and personal information to various media outlets has left me feeling threatened, exposed, with my rights violated in terms of seeking services as a woman in the Windsor-Essex community.”