A Whataburger employee learned a lesson she will never forget on Saturday after she refused service to two police officers.
Denison Police Chief Jay Burch explained in a lengthy Facebook post on his department's page that two of his officers were denied service at a Whataburger early Saturday morning.
According to the Dallas Morning News, the Whataburger employee not only refused to serve the two Denison officers, but cursed at them and told them that she would continue to refuse them and their colleagues service. She also called them racists and told them she disliked them because they "beat up" her boyfriend.
The officers couldn't even get a break from the restaurant's on-duty manager, whose only response to the incident was: "I don’t get into politics."
How did the Burch respond?
Burch noted that his nightshift officers don't have many options of places to eat in the middle of the night, which made him angry that this incident happened. But, he added, "What really gets my goat with such an incident is that while most of us are sleeping – sleeping!, the officers are out there working hard to keep us safe and when trying to take a break to eat."
He said that his officers would no longer patronize the restaurant. Burch also explained that a supervisor was sent to the restaurant — a "routine" response — to listen to the employee's complaints. The supervisor then returned to the station and discovered her claim about her boyfriend was unsubstantiated.
Then he added one last thing: "Even though this one business accepts employees that refuse to serve and then curse cops, I guarantee you when they call 9-1-1 and need us, we’ll come running. That’s what cops do."
How did the restaurant respond?
As of Saturday afternoon, Whataburger terminated the employee from their business. They said in a statement they are reaching out to the department in order to "make this right."
The company said, according to WFAA-TV:
We immediately launched an internal investigation when we heard these reports, and have learned of an isolated incident where an individual employee acted out of line with Whataburger’s values to treat all customers with respect. We took swift action and this person is no longer employed by us. We've also reached out to the police sergeant to apologize and plan to speak with the other officers involved to apologize in person and make this right. Whataburger truly appreciates our law enforcement and their efforts to protect and serve our communities
The company said the manager who failed to intervene was not fired.